Account & Data Deletion
What data ChatticaAI holds about you
ChatticaAI is local-first: your chats, characters, images, and settings live only on your device. The only account ChatticaAI creates is an optional purchase account, made when you sign in with Apple or Google to buy or restore in-app purchases. It consists of:
- A pseudonymous account identifier derived from your Apple or Google sign-in
- The email address associated with that sign-in
- Your purchase history / entitlements (processed by RevenueCat, our purchases service provider)
If you never signed in inside the App, we hold no account data about you — uninstalling the App removes everything.
Delete your account in the App (recommended)
- Open ChatticaAI
- Go to Settings → Manage Subscription
- Tap Delete Account and confirm
This removes the link between your Apple/Google identity and your purchase records from our authentication service, and disassociates your identity from the purchase account.
Delete without access to the App
Email support@chattica.ai with the subject "Account Deletion Request" from the email address associated with your Apple or Google sign-in. We process deletion requests within 30 days.
What is deleted, and what is kept
- Deleted: your purchase account record (account identifier and email) held by our authentication service, and the association between your identity and purchase entitlements.
- Kept by the stores: Apple App Store and Google Play retain their own transaction records under their policies — we cannot delete those.
- On your device: chats, characters, and settings are yours locally; delete them in the App or by uninstalling.
Important: deleting your account does not cancel an active subscription. Cancel billing in your device's App Store or Google Play subscription settings. After deletion you may lose the ability to restore previous purchases across platforms.
More information
See our full Privacy Policy, including Section 7.4 — Account & Data Deletion.